Alternative Credit Arrangements
To support the non-household market Dŵr Cymru has introduced flexible credit terms for Retailers.
We currently offer three Alternative Eligible Credit Support options (subject to terms and conditions):
- Unsecured credit allowance up to £75,000 of a Retailer’s Credit Support Requirement based on Retailer’s credit history and payment history;
- Unsecured credit allowance up to £150,000 of a Retailer’s Credit Support Requirement where a Retailer provides credit reports from Moody’s, S&P and Fitch and has two out of three investment grade credit ratings;
- Unsecured credit allowance up to £10,000 of a Retailer’s Credit Support Requirement for new Retailers where a Retailer has no credit references or payment history.
Please contact our Wholesale Service Centre on 0800 2605053 or by email if you would like any more information.
Credit Agreement Documents
Dwr Cymru Draft Credit Agreement
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130.5kB, PDF
Dwr Cymru Alternative Credit Agreement with Pennon Water Services 2025
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192.9kB, PDF
Dwr Cymru Alternative Credit Agreement with Waterplus 2025
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186.8kB, PDF
Dŵr Cymru Alternative Credit Agreement with Anglian Water Business (National) Ltd 2025
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120.8kB, PDF
Dwr Cymru Alternative Credit Agreement with Castle Water 2025
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507.1kB, PDF
Dwr Cymru Alternative Credit Agreement with Scottish Business Stream
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1.3MB, PDF