Allowances and reassessments

If you think you may qualify for a reassessment of charges, or you feel you are eligible for an allowance, this section will answer any questions you may have.

Please note that all forms must be opened in Adobe Acrobat Reader

Our Leakage Policy adheres to the Retailer Wholesaler Group Good Practice Guide and is detailed further in our Leakage Non Household Customers – Information for Retailers document.

Requests for process H1 will need to be made via the bilateral hub.